Frequently Asked Questions (FAQs)

1. What types of e-bikes do you offer?
We offer a variety of e-bikes. Our selection includes mountain, commuter, folding, and hybrid models. These options fit all riding needs and preferences.

2. How long does the battery last on a single charge?
Our e-bike batteries typically last between 30 to 100 miles per charge, depending on the model and riding conditions.

3. How long does it take to fully charge the battery?
Charging times vary, but most of our e-bike batteries take between 4 to 6 hours to fully charge.

4. Do you offer warranties on your e-bikes?
Yes, all of our e-bikes come with a comprehensive warranty to ensure peace of mind with your purchase.

5. Can I test-ride an e-bike before purchasing?
Absolutely! We encourage test rides to help you find the perfect e-bike for your needs.

6. What maintenance is required for an e-bike?
E-bikes require similar maintenance to regular bikes, such as checking tire pressure and brakes. Additionally, battery maintenance and software updates are recommended.

7. Are there financing options available?
Yes, we offer flexible financing plans to make owning an e-bike more accessible.

8. Do you provide delivery services?
We offer fast and reliable delivery services across Australia to get your e-bike to you quickly.

9. Can I customize my e-bike?
Many of our e-bike models offer customization options, including different colors and accessories.

10. What support do you offer after purchase?
Our dedicated customer service team is always ready to assist with any questions or issues you may have after your purchase.

Feel free to contact us with any other questions or for more detailed information about our products and services.