Shipping & Delivery-EbikeSaleAU
At EbikeSaleAU, we are dedicated to providing fast, secure, and hassle-free shipping across Europe. Below, you will find all the information you need about our shipping process. This includes estimated delivery times, costs, and common questions.
🚚 Processing & Delivery Times
- Orders are processed within 24-48 hours (excluding weekends and public holidays).
- Delivery times depend on your location:
- Metro Areas: 3-5 business days
- Regional Areas: 5-7 business days
- Remote Locations: 7-10 business days
- We partner with trusted couriers to ensure your e-bike arrives safely.
📦 Tracking & Notifications
- Once your order ships, you’ll receive a tracking number via email.
- You can track your shipment in real time.
- If you experience delays, our support team is here to assist.
💲 Shipping Costs
- Free shipping applies to select models and special promotions.
- Shipping fees vary based on location and bike size, calculated at checkout.
⚡ Secure Delivery & Easy Assembly
- Your e-bike is securely packaged to prevent damage in transit.
- Most bikes arrive 90% pre-assembled, with minimal setup required.
- We provide step-by-step assembly guides, and our team is available for assistance.
Frequently Asked Questions (FAQ)
1. Where do you ship?
We ship Australia-wide, including metro, regional, and remote areas.
2. How long does shipping take?
Delivery takes 3-10 business days, depending on your location.
3. Can I track my order?
Yes! You’ll receive a tracking number once your order is dispatched.
4. Do you offer free shipping?
Yes, free shipping applies to select e-bike models and promotions.
5. What if my e-bike arrives damaged?
If your bike is damaged during shipping, contact us immediately for a resolution.
6. Do I need to assemble the bike?
Most bikes arrive 90% pre-assembled. Minimal setup is required, with easy instructions provided.
If you have any other questions, feel free to contact our support team. We’re here to help!
🚴♂️ EbikeSaleAU – Fast, Reliable & Hassle-Free Shipping!